I will handle your customer support ticket resolution organic
Shopify Customer Support Specialist l Email Orders and Returns
Over deze dienst
Hey! Im Santos, a customer support specialist since 2020. I help e-commerce brands by:
- Handling email & live-chat inquiries
- Resolving support tickets quickly and thoroughly
- Managing your Shopify Orders tab & related workflows
I learn your brands voice, follow your SOPs, and keep customers happyevery ticket closed, every time. Ready to get started?
<<<<<<<<<<<<<<<<Just share your access details and Ill jump right in!>>>>>>>>>>>>>>>>>>>
Social media platform:
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Overige
Type dienst:
Niet-technische ondersteuning
Taal:
Engels
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Italiaans
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Spaans
Tijdzone:
UTC overdag
Kennisbanksoftware:
Freshdesk
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zoho
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Overige
Mijn portfolio
Veelgestelde vragen
Which platforms do you support?
Shopify, Zendesk, Gorgias, Freshdesk, Intercom & more—just let me know which you use!
Can you cover weekend or late-night shifts?
I work US EST hours—weekdays only. If you need weekends or off-hours, we can discuss a custom order.
How do you ensure ticket resolution?
I follow up on every ticket until it’s fully closed, and escalate only when needed to keep your CSAT high.
1 reviews van deze dienst
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Specificering van de beoordeling
- Communicatieniveau van de freelancer
- Kwaliteit van de levering
- Waarde van de levering
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D davidjhon786

Verenigd Koninkrijk
I recently hired this seller to handle our customer service tickets for First Class Auto Mats. They closed all tickets, flagged the few priorities, and even provided social media responses—an amazing bonus. I’ll definitely order again and highly recommend this seller!
Tot maximaal US$ 50
Prijs
1 dag
Looptijd
S 
Reactie van de freelancer
Nuttig?
1 reviews van deze dienst
| (1) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Specificering van de beoordeling
- Communicatieniveau van de freelancer
- Kwaliteit van de levering
- Waarde van de levering
Sorteer op
D davidjhon786

Verenigd Koninkrijk
I recently hired this seller to handle our customer service tickets for First Class Auto Mats. They closed all tickets, flagged the few priorities, and even provided social media responses—an amazing bonus. I’ll definitely order again and highly recommend this seller!
Tot maximaal US$ 50
Prijs
1 dag
Looptijd
S 
Reactie van de freelancer
Nuttig?

