s
satoru_japan

Sato-jp

@satoru_japan
4,9(105)

Level 2

Japan
Japans, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.... Lees meer

Skills

s
satoru_japan
Sato-jp
US$ 55/uur
offline • 
Gemiddelde reactietijd: 4 uur

Bekijk mijn diensten

Algemene assistentie
I will make a phone call on your behalf in japanese in japan
5,0(90)
Reisplannen
I will reserve kirby cafe from japan tokyo osaka hakata
5,0(7)

Wil je op uurbasis werken?

Vertel Sato-jp wat je nodig hebt.

US$ 55

/

uur

Portfolio

Werkervaring

Founder & CEO / Professional Freelancer

MyMaple LLC • ZZP

Dec 2022 - Present3 yrs 6 mos

As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/

Rakuten

Certified Travel Services Manager / CS Manager

Rakuten • Fulltime

Dec 2009 - Dec 20145 yrs

Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.

105 Reviews
4,9

(101)
(3)
(1)
(0)
(0)
Specificering van de beoordeling
  • Communicatieniveau van de freelancer
    5
  • Kwaliteit van de levering
    5
  • Waarde van de levering
    4,9
1-5 van 105 reviews
Sorteer op
Meest relevant
    A

    amadeozgz

    ES

    Spanje

    5

    Exceptional service! He is incredibly professional, honest, and reliable. He helped me with a complex booking in Japan that required local verification and handled everything perfectly. His communication is top-notch and he truly cares about his clients. Highly recommended for anyone needing a personal assistant in Japan. 5 stars!

    US$ 100-US$ 200

    Prijs

    1 dag

    Looptijd

    gig

    Algemene assistentie

    Nuttig?
    Ja
    Nee
    M
    image-docs

    michaelpoplawsk

    JP

    Japan

    2,7

    The purpose of the project was website content update and SEO. The content was updated accordingly. Time will tell if SEO is improved.

    US$ 100-US$ 200

    Prijs

    2 weken geleden

    Looptijd

    gig

    SEO schrijven

    Nuttig?
    Ja
    Nee
    A

    a_coll53

    US

    Verenigde Staten

    5

    Sato went above and beyond to help me with a restaurant reservation! He truly exceeded expectations, was incredibly polite, and was extraordinarily diligent with his assistance and professionalism. I'm incredibly grateful for his help, and cannot wait for my trip to Japan. Should I ever need help with...

    Tot maximaal US$ 50

    Prijs

    3 dagen

    Looptijd

    gig

    Algemene assistentie

    Nuttig?
    Ja
    Nee
    B

    bkownacki

    US

    Verenigde Staten

    5

    Sato did exactly what I needed. He got the information I requested and relayed it in a timely manner, even handling a follow-up call that became necessary due to the circumstances of the order. 5 stars, will be using his services again if I need them.

    Tot maximaal US$ 50

    Prijs

    1 dag

    Looptijd

    gig

    Algemene assistentie

    Nuttig?
    Ja
    Nee
    T

    tomasiezzigb

    Terugkerende klant

    GB

    Verenigd Koninkrijk

    5

    This is the second time I’ve contacted Sato for help with a phone call regarding reservations at Japanese hotels. He goes above and beyond with the enquiries, follows up and is extremely quick with his responses. Also and what’s more important, he is truly a great and kind person.

    Tot maximaal US$ 50

    Prijs

    2 dagen

    Looptijd

    gig

    Algemene assistentie

    Nuttig?
    Ja
    Nee