
Savana Myers
Airbnb and Turo Guest Support Specialist
Skills

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Werkervaring
Remote Member Advocate
Concentrix (Aetna) • Fulltime
May 2024 - Dec 2025 • 1 yr 7 mos
Handled complex customer inquiries via chat, email, and phone Managed high-volume support while maintaining accuracy and compliance Escalated and resolved challenging cases, ensuring customer satisfaction
Remote Customer Care Specialist
Nordstrom • Fulltime
Jun 2023 - May 2024 • 11 mos
Responded to 80+ daily customer inquiries via chat, email, and phone Resolved refunds, order issues, and complaints, improving satisfaction by 40% Documented interactions to reduce follow-up issues
Remote Customer Service Representative III
DoorDash Inc. • Fulltime
Sep 2021 - Mar 2022 • 6 mos
Managed 100–125 escalated cases daily, including refunds, account issues, and disputes Maintained 95%+ satisfaction rating while handling time-sensitive support Practiced professional written communication for high-volume messages