ALEX

Online Community Manager

Beauty By Mscookie • Freelance

Mar 2023 - Sep 2024 • 1 yr 6 mos

I am a dedicated Online Community Manager with experience supporting and managing digital communities across platforms such as Kajabi, Discord, Skool, Telegram, Facebook Groups, and other membership-based platforms. I work with coaches, course creators, entrepreneurs, and online businesses to help them build active, organized, and engaging communities where members feel welcomed, supported, and connected. My experience includes community moderation, member engagement, onboarding support, customer communication, content scheduling, announcement management, and maintaining positive interaction within online spaces. I understand that a successful community is not just about having members, but about creating an environment where people stay active, participate consistently, and feel part of something valuable. I help clients save time and reduce stress by managing the daily activities of their communities professionally and efficiently. From responding to member questions to organizing discussions and keeping engagement levels high, I focus on helping brands maintain strong relationships with their audience while improving the overall member experience. I am passionate about communication, organization, and community growth. I pay close attention to detail and always aim to provide reliable support that helps communities run smoothly. My goal is to help businesses build loyal and engaged communities that increase trust, improve customer retention, and strengthen their online presence. Clients value my professionalism, consistency, fast communication, and ability to create a positive atmosphere inside their communities. Whether you need help managing a growing Discord server, supporting students inside Kajabi, organizing a Skool community, or engaging members across multiple platforms, I am committed to delivering quality support and helping your community grow successfully.