
Serena Y
Chinese English Translation and Taiwanese Voiceover
Skills

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Werkervaring
Pharmaceutical Sales Representative
Medical • Fulltime
May 2022 - Feb 2024 • 1 yr 9 mos
Experienced in B2B client communication within the healthcare industry, working closely with physicians and pharmacists in hospitals and clinics. Responsible for presenting pharmaceutical products, organizing professional seminars, and delivering product education to support informed clinical decision-making. Skilled in building long-term professional relationships and understanding client needs to promote better patient treatment outcomes. This experience enhanced my ability to communicate complex professional content clearly and effectively, supporting accurate and industry-aware translation and voice-over work in medical and business contexts. This cross-industry experience has further strengthened my professional adaptability and significantly broadened my skill set. It has demonstrated my ability to perform effectively in unfamiliar industries and quickly acquire the necessary knowledge to succeed, showing that I can deliver results confidently even outside my original field of expertise.
Banks
Fulltime • 4 yrs 4 mos
Financial Advisor
Jan 2020 - Feb 2022 • 2 yrs 1 mo
Experienced in financial product communication including mutual funds, bonds, and insurance products. Skilled in explaining complex investment concepts in a clear and client-friendly manner. Strong understanding of global financial markets and economic news through daily market analysis and industry updates. Experienced in professional client communication and needs-based financial consulting, with the ability to adapt messaging for different audiences. This background supports accurate, natural, and industry-aware translation and voice-over work, especially in business, finance, and investment-related content.
Bank Teller
Jul 2016 - Oct 2018 • 2 yrs 3 mos
Experienced in reviewing and processing financial documents, vouchers, and transaction records with a strong focus on accuracy and compliance. Skilled in customer communication in a fast-paced banking environment, ensuring clarity and professionalism in service delivery. This role developed strong attention to detail, precision in handling financial data, and the ability to maintain high standards of accuracy—supporting my work in delivering precise and reliable business, finance, and customer-focused translation and voice-over services.
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