Serene A

Quality Analyst & Tester

Electronic Arts • Fulltime

Jun 2020 - Sep 2025 • 5 yrs 3 mos

-Defect Life Cycle Management: Identified and tracked complex software defects, providing comprehensive technical reports to streamline the debugging process for developers. -Test Design & Execution: Engineered robust test plans and test cases, ensuring 100% coverage of product requirements and system functionality. -Cross-Functional Collaboration: Partnered with developers and stakeholders to refine requirements and ensure testing strategies aligned with project goals. -Status Reporting & Analytics: Maintained detailed testing records, delivering clear and actionable status updates to project managers and the broader team. -Continuous Improvement: Actively researched and integrated emerging testing tools and methodologies to enhance workflow productivity. Key Accomplishments: -Knowledge Base Architecture: Authored and implemented a comprehensive set of tutorials on Confluence, standardizing operational processes for a major platform. - Test Case Optimization: Overhauled the existing test case management system, significantly improving execution speed and data reliability.