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shan_ali79

Shan Ali

@shan_ali79

QA Specialist

Pakistan
Engels, Urdu, Hindi
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a Manual QA Specialist with over 5 years of experience in cross-platform testing for Web, Mobile (Android & iOS), and Desktop applications. ★ I Specialize In All Types of Manual Testing. ★ I Specialize In Creating All Types of Test Cases, From Basic to Advanced Level Testing Scenarios. ★ Experienced Across All Major Domains In Web & Mobile Applications. ★ 🛠️ Tool Expertise ✔️ Issue & Bug Tracking ✔️ Cross-Browser & Compatibility Testing ✔️ Test Case & Test Management ✔️ Productivity & Documentation... Lees meer

Skills

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shan_ali79
Shan Ali
offline • 

Bekijk mijn diensten

Gebruikerstesten
I will do all types of testing for websites, web applications, android and ios

Werkervaring

Confidentials

Confidentials

Fulltime • 9 yrs 1 mo

Senior-Level QA Engineer

Feb 2019 - Jan 20266 yrs 11 mos

I worked as a Manual QA Specialist with international clients and private companies under NDA agreements. During this time, I tested Web, Mobile (Android & iOS), and Desktop applications, focusing on finding bugs, improving usability, and ensuring smooth user experience. I have experience creating test cases, reporting issues clearly, and working closely with development teams. I also worked on projects from different industries, including Finance, Healthcare, E-commerce, Travel, and Blockchain.

Customer Support Representative

Dec 2022 - Feb 20252 yrs 2 mos

- Provided customer support through chat, email, and ticketing systems. - Resolved customer concerns professionally while maintaining high satisfaction levels. - Assisted users with both technical and non-technical issues in a timely manner. - Maintained clear communication with internal teams and clients. - Contributed to improving overall customer experience through efficient issue handling.