
Shashwat
Builds GenAI Apps using OpenAI, AWS Bedrock, and Chatbot Developer
Skills

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Werkervaring
Senior Associate
PwC • Fulltime
Aug 2024 - Present • 1 yr 9 mos
- Worked on AWS Connect, LEX, Lambda, DynamoDB, S3, Bedrock, AgentCore - Designed and configured IVR Flows for Calls and Chat in Amazon Connect - Integrated Amazon Q in Connect and Bedrock AgentCore Gateway as MCP server for tool calls - Developed Lex Bot which acts as admin interface to update the configuration of the system for calls and chat flows in Amazon Connect
Consultant
Genpact • Fulltime
Mar 2022 - Jul 2024 • 2 yrs 4 mos
- Migrated of old Web API application from .Net 4.5 to .Net 5 Web API - Implemented SAML2, and OIDC Authentication and Authorization by using OKTA and AWS Cognito - Worked on AWS Lambda, Connect, API Gateway, DynamoDB, S3, CloudFront, EventBridge - Integrated Amazon Connect CCP and Connect APIs into custom Contact Center application - Integrated third parties application into custom Contact Center application - Developed and configured IVR Flows for Calls and Chat in Amazon Connect
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rajkishor_mehta

India
I am very satisfied with Shashwat work's for the completion of my project according to my requirement, within the time limit. His work is really quick and with perfection. He is a new Freelancer but a real Professional Developer. High level of communication and professional approach. I recommend him to everyone. Thanks again