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Ontdekken
Fiverr Pro
Nederlands
$
USD
I will be your customer service support agent for email, chat, and phone
Over deze dienst
Great customer service is more than answering messages its about making customers feel heard, solving problems efficiently, and representing your business professionally.
With 4+ years of customer support and remote assistance experience, I help businesses manage customer communication, resolve issues, and reduce their daily support workload.
I can help with:
- Email & live chat support
- Phone & WhatsApp support
- Social media inquiries
- Customer questions & account assistance
- Orders, returns & refunds
- Complaints & issue resolution
- Follow-ups & escalations
- CRM updates & customer records
- Data entry & administrative support
Im experienced in handling high volumes of inquiries while providing clear, friendly, and professional support. I follow your processes, adapt to your tools, and focus on resolving issues rather than simply responding to customers.
If you need a reliable customer support professional who can represent your business well and keep your customers taken care of, Id be happy to help.
Mijn portfolio
Veelgestelde vragen
Can you learn our processes?
Yes. I quickly adapt to your SOPs, FAQs, tone of voice, and business workflows.
Do you have experience in customer service?
Yes. I have 4+ years of experience providing customer support and remote assistance, including handling customer inquiries, resolving issues, managing communication across different channels, and maintaining customer records.
What customer support channels can you handle?
I can assist with email, live chat, phone, WhatsApp, and social media customer inquiries.
Can you work with my CRM?
Yes. I am comfortable working with CRM systems and maintaining accurate customer records. If you use a specific platform, you can provide your workflow and instructions so I can follow your process.
Can you handle complaints and difficult customers?
Yes. I remain professional and calm when handling complaints, understand the customer's concern, provide appropriate assistance, and escalate issues when necessary.
What do you need from me to get started?
I'll need your instructions, relevant customer-service guidelines, access to the necessary tools/platforms, and any information required to handle customer inquiries correctly.
Can I order a custom package?
Yes. If you need a different number of hours, specific support channels, or a combination of customer service and administrative tasks, you can contact me so we can determine the right scope.
