
Shilpi Y.
Virtual Assistant
Skills

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Werkervaring
Freelance Virtual Assistant & Administrative Support Specialist
Personal portfolio project • Parttime
Apr 2025 - Present • 1 yr 6 mos
Managed data entry, database organization, and record maintenance using Microsoft Excel and Google Sheets. Conducted online research and lead generation to support business development initiatives. Managed email inboxes, organized correspondence, and handled customer communications professionally. Assisted with social media content scheduling and account management. Prepared and formatted business documents, reports, and spreadsheets. Supported customer service operations by responding to inquiries through email and chat. Maintained accurate records and ensured the timely completion of administrative assignments. Created basic business graphics and promotional materials using Canva. Updated CRM systems and maintained accurate client information. Provided dependable remote administrative support while maintaining professionalism, confidentiality, and attention to detail.