Shreyas

Project Manager

M/s D. K. Traders • Fulltime

May 2025 - Present • 1 yr

Lead project management and client coordination for electrical and utility infrastructure projects, working closely with government authorities such as DMRC and DTL to ensure smooth execution and regulatory compliance. Oversee end-to-end project operations, including planning, site supervision, workforce management, and coordination across multiple project locations to ensure timely delivery and operational efficiency. Act as the primary point of contact for clients and stakeholders, maintaining strong professional relationships and ensuring project requirements, timelines, and quality standards are consistently met. Currently managing the underground pipeline installation project for Shri Balaji Medical Institute, utilizing HDD (Horizontal Directional Drilling) trenchless technology, ensuring precision execution, minimal surface disruption, and adherence to technical and safety standards.

Sales manager

Malhotra Marketing Pvt Ltd • Fulltime

Sep 2017 - Apr 2025 • 7 yrs 7 mos

Maintained and managed records for **30–40 client accounts** across internal systems and Excel, ensuring **high data accuracy, proper documentation, and compliance with client reporting standards**. Conducted **market reconnaissance across the Delhi NCR region** to identify potential business opportunities, strengthen market presence, and support client base expansion. Promoted and marketed **laser shaving products across Delhi NCR**, contributing to improved **regional brand visibility and customer engagement**. Implemented **strategic product placement through display bins**, which significantly enhanced product visibility and contributed to **8× sales growth during FY 2023–24**. Collaborated with **cross-functional teams including sales, operations, and support**, ensuring effective follow-ups, resolution of pending leads, and timely closure of business opportunities.

Accounts Receivable

Pacific BPO • Fulltime

Aug 2016 - Feb 2017 • 6 mos

Successfully handled 23 different healthcare claim processing categories, demonstrating strong adaptability and in-depth understanding of healthcare billing and claims procedures. Maintained a customer-centric approach while supporting international clients, ensuring accurate, timely, and efficient claim processing while prioritizing patient service standards. Resolved complex claim-related queries and workflow issues by coordinating with internal teams and following established compliance and documentation protocols, ensuring smooth processing and client satisfaction.