I will be customer service representative

Sommige informatie wordt in het Engels weergegeven.

Bangladesh

Ik spreek Bengaals, Engels, Hindi

190 bestellingen voltooid

Shopify eCommerce Manager, Product Listing Expert, Customer Support Specialist

I’m an experienced eCommerce Manager, Shopify Manager, and Customer Support Specialist with 7+ years of experience helping online stores grow. Skilled in Shopify store management, product listing, dr...
Over deze dienst

Hello!


Are you looking for a dedicated customer service representative, customer support agent, virtual assistant, or technical support expert? Youve found the right place!


I offer comprehensive, round-the-clock support tailored to your business needs, ensuring your customers receive top-notch service across multiple platforms.


You will get the following by entrusting your operations with me:

  • 24/7 Email Support: Prompt, professional responses to all inquiries, ensuring high customer satisfaction.
  • Live Chat Support: Real-time assistance to resolve issues quickly, with a 1-minute response time SLA.
  • Virtual Assistant Services: Efficient management of your admin tasks, product listings.
  • Technical Support: Assistance with troubleshooting and solving technical issues for your products or services.
  • Order & Ticket Management: Seamlessly handle orders, refunds, disputes, and chargebacks.
  • CRM & Helpdesk Support: Managing your customer relationships using top-notch tools like Zendesk, FreshDesk.


Achieve:

  • Quick response times (1-minute SLA for live chat)
  • Professional handling of customer inquiries
  • Flexible and reliable support, 24/7 availability


Let's partner for impactful operations.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Type dienst:

Technische ondersteuning

Taal:

Nederlands

Engels

Frans

Tijdzone:

24/7

Ondersteuningssoftware:

Zoho Desk

Freshdesk

zendesk

salesforce

Kennisbanksoftware:

Document 360

samenvloeiing

Freshdesk

Mijn portfolio