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Over mij
I am experienced in providing IT Leadership, ITSM & Governance Consultant helping organizations improve IT service management, governance, process optimization, ITIL implementation, operational excellence and digital transformation.
I specialize in ITSM strategy, service governance, process improvement, documentation, policy and SOP development, change enablement, incident, problem and change management and leadership consulting.
My goal is to deliver practical, scalable solutions that enhance efficiency, compliance and business value.... Lees meer