Sigit Kusuma

IT Operations & Systems Support

Solarartisans • Freelance

Jun 2025 - Present • 11 mos

Led the initial design and setup of a Nextcloud infrastructure on AWS, then continued providing ongoing monthly support to ensure system stability, security, and usability for business operations. Key responsibilities: - Designed and deployed Nextcloud infrastructure on AWS, including storage, access structure, and system configuration - Defined folder hierarchy, permission models, and access control aligned with business workflows - Managed AWS environment for the Nextcloud system (basic monitoring, stability, and support) - Provided monthly operational support covering system health, troubleshooting, and user access issues - Supported internal teams with usage guidance and issue resolution - Created basic documentation and handover notes to improve system clarity and reduce dependency - Acted as a long-term technical partner, ensuring the system remained reliable as usage grew Result: - Enabled a secure, self-hosted collaboration platform that supported daily operations, reduced file access issues, and provided leadership with a stable system without ongoing setup friction.