
Dilshan
Skills

Bekijk mijn diensten


Portfolio
Werkervaring
Customer Support Engineer / IT Support Executive
Singer • Fulltime
Jan 2017 - Present • 9 yrs 4 mos
Experienced IT Support Executive and Customer Support Engineer with expertise in hardware troubleshooting, software support, networking, system maintenance, and chip-level electronic repairs. Skilled in handling customer technical issues, server and workstation support, printer troubleshooting, POS systems, and operating system installations. Experienced in providing onsite and remote technical support for government institutions, banks, schools, and private sector organizations across Sri Lanka. Strong knowledge of computer hardware, networking, CCTV systems, and customer service support with the ability to diagnose and resolve technical issues efficiently. Experienced appliance technician specializing in remote diagnosis and troubleshooting for refrigerators, air conditioners, washing machines, freezers, and coolers. Skilled in identifying faults, guiding repairs, and providing reliable technical support for various appliance brands and models. Strong knowledge of appliance systems, electrical troubleshooting, maintenance procedures, and customer support. Dedicated to delivering fast response times, accurate solutions, and professional online assistance to help customers solve appliance problems efficiently.