Md Shehab Uddin

Assistant System Administrator

ServicEngineBPO Ltd. • Fulltime

Apr 2025 - Present • 1 yr 1 mo

Responsibilities: A key member of ServicEngineBPO Information Technology & Cybersecurity Team. Played a vital role in Linux System Admin & Virtualization Infrastructure development. Server Management: Active Directory, Azure, MS 365, Firewall, Gateway, FTP Server, IT Help Desk Ticketing, Web Server (Apace & Nginx) in LAMP environment. Network Administration: Grafana, NMS, Nagios, ntopng, chronograf, Power DNS and Pi-hole. Switching (CISCO, Unifi, Linux / FreeBSD and Mikrotik devices), Routing (BGB, OSPF, Multi VLAN Trunking), 3 Gbps Bandwidth Management. Backup and Storage Management: Real time Backup/Recovery, NAS/SAN/Cloud Server (i.e. TRUENAS, LIZARDFS, Glusterfs, and S3 in AWS) Remote Office Tools: Enterprise VPN, SSL-VPN, SoftEther, Wireguard and OpenVPN. Linux Knowledge: Scripting with Bash coding, Cronjobs, automation, LAMP, LNMP Virtualization: VMWare, Proxmox. Security & Compliance Management: Next Generation Firewall (NGFW) - SonicWall & Sophos, Next Generation Antivirus (NGAV) - XDR, MDR. Soft-firewall (i.e. Pfsense, Open Sense), DLP, CISCO ASA, Thinscale, Pentesting and vulnerability/patch management.

Associate System Administration

Akij Group • Fulltime

Feb 2019 - Apr 2025 • 6 yrs 2 mos

A key member of AKIJ Insaf Group Infrastructure Development Team. Played a vital role in Managing Development & Production Infrastructure. ● Virtualization & Network: ● Responsible for monitoring, managing, and troubleshooting Virtualization Infrastructure. ● Installed and Configuration VMware Infrastructure for Akij Group with Branches Site. ● Install and configure vSAN datastore and enable vMotion, De-duplication & compression. ● Configure & Implementation of TCP/IP, Inter VLAN, IP Subnetting, OSI layer, NAT, PAT, Telnet, SSH, RIP, OSPF, EIGRP. ● Configure Cisco Switch, MikroTik, and Ubiquiti Unifi Switch & Access Point. Server & System Administration: ● Used iLO, iDRAC, and IMC to install, troubleshoot, repair, and put Install OS on Physical Server HP, Dell, and Cisco. ● Installed & Configuration Linux Operating System in YUM, root password break, Disk Partition with LVM, NTP, Web Server, iSCSI, nginx, Samba Server, NextCloud Server, Proxy Server. ● Controlling Access to Files with Linux File System Permissions & Configure iSCSI Target Server and initiator. ● Install & Configure Windows Server, Active Directory, Exchange Server, DPM, SCCM, and File Server. ● Install and configure Active Directory, GPO, DNS, CA, and DHCP. ● Good Experience in Manage Engine ServiceDesk Plus, Desktop Central, Operation Manager, Application Manager, NetFlow Analyzer, Exchange Reporter. Backup & Disaster Recovery: ● Implement Veeam backup and replication to automatic backup of all Virtual Machine. ● Configure Separate backup job in Veeam Server and backup data stored Synology LUN. ● Configure vCenter file and configuration backup to FTP. Monitoring: ● VM Monitor and Troubleshoot using VMware vRealize operations manager & VeeamOne Monitor. ● Monitor vSAN read write IO latency from VMware vRealize operations manager. ● Monitor Network Devices using Operation Manager, CACTI, and MRTG.