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Over mij
I help global businesses make their ecommerce, apps, websites, and AI customer support work naturally for Japanese customers.
I spent five years in ecommerce operations for a major Japanese eyewear brand, handling up to 150 orders a day, customer inquiries, product information, and shipping.
As a native Japanese speaker, I test AI chatbots for natural Japanese, accuracy, hallucinations, complaints, FAQ boundaries, and human handoff. I also review ecommerce copy, UX, and localization from a real Japanese customer's perspective.
Based in Japan.... Lees meer