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sofia_larraingp

Sofia Larrain

@sofia_larraingp

Food and beverage Consultant, Cost Control, Menu Engineering and Operations

Spanje
Spaans, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
Most F&B businesses fail not from food, but from uncontrolled costs, untrained staff & owner-dependent operations. I help restaurants & hospitality businesses solve this with staff onboarding manuals, SOPs that run smoothly without you, and careful cost & margin analysis. Background: Gastronomy & Culinary Arts (Basque Culinary Center), F&B Management (Cornell), hands-on experience in hotels, catering & specialty coffee. I’ve managed budgets in hospitality events & collaborated with Michelin-starred chefs as part of my university curriculum. English & Spanish, available internationally.... Lees meer

Skills

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sofia_larraingp
Sofia Larrain
offline • 

Bekijk mijn diensten

Bedrijfsefficiëntie en automatiseringen
I will set up your food cost and inventory system
VanafUS$ 35 / projectMeer informatie

Portfolio

Werkervaring

Design, management and development of organisational manuals

Hola Coffee Roasters • Fulltime

Feb 2025 - May 2025 • 3 mos

Designed and implemented a full staff onboarding system using Design Thinking and ADDIE methodology, including onboarding manuals, 30-day integration checklists, and barista and manager evaluation tools. Validated through statistical analysis (Pearson, ANOVA, T-test) as part of a 5-month applied research project. Collaborated with owners, baristas, store managers, and the training department to ensure all resources were user-centered and operationally relevant.

Assistant in customer service and customer experience

Park Hyatt Dubai • Fulltime

Apr 2024 - Jul 2024 • 3 mos

VIP guest services at a 5-star luxury property in Dubai, developing high standards for personalised customer experience and service excellence in an international environment.

Pastry Chef

El Pan de Eric SL • Fulltime

May 2023 - Jun 2023 • 1 mo

During my training in pastry, bakery, and chocolate making, I learned various techniques. These experiences allowed me to develop a strong understanding of the creative and technical processes in pastry, enhancing my skills in attention to detail, teamwork, and time management.