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Fiverr Pro
Nederlands
$
USD
Solomon O Isaac
@solomon_obile
Customer Support Virtual Assistant
Nigeria
Engels
Over mij
I am an experienced Customer Support Specialist and Virtual Assistant with a strong background in customer service, email management, data entry, research, loan recovery and reporting.
I have hands-on experience managing customer inquiries, resolving complaints, handling escalations, and maintaining records using CRM tools and Google Workspace.
I am detail oriented, responsive, and committed to delivering excellent support that keeps your business running smoothly.
Whether you need inbox management, customer support, data entry, or research — I'm here to help you stay organized.
Skills
Solomon O Isaac
offline •
Bekijk mijn diensten
Berichten sturen en e-mailen
I will provide customer support and email management
Portfolio
Werkervaring
Operations Support Officer
PalmPay Ltd • Fulltime
Oct 2025 - Present • 7 mos
Provided operational support, managed customer inquiries, maintained accurate records and generated reports using Google Workspace and CRM tools.
Team Lead/Customer Support & Recovery
Flexi microfinance bank • Fulltime
Dec 2024 - Sep 2025 • 9 mos
Led a customer support and loan recovery team, managed escalations, monitored team performance, handled client communications and maintained detailed records and reports.
Recovery Officer
Quark Financials • Fulltime
May 2024 - Dec 2024 • 7 mos
Managed loan recovery communications, maintained customer records, tracked recovery progress and prepared detailed reports.
