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sonucharlie

Muhammad Ahmad

@sonucharlie

Technical Support Specialist

Pakistan
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
Your customers don't wait. Neither do I. 200+ chats/shift. 75% CSAT. 30-sec response. 7-min handling time. 24/7 chat, email & phone support — resolving complaints, orders, billing, and refunds fast, no back-and-forth. Currently supporting drivers & passengers at scale for a fast-growing ride-sharing platform. I stay calm and fast under real pressure. I don't just "handle" support — I run it like a system. Every conversation is a chance to retain a customer. Ready to stop losing customers to slow support? Message me before you order — let's get started... Lees meer

Skills

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sonucharlie
Muhammad Ahmad
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Klantenservice
I will provide fast, friendly, and professional live chat support services
VanafUS$ 5 / projectMeer informatie

Portfolio

Werkervaring

inDriver

Office Support Specialist

inDriver • Fulltime

Aug 2022 - Present • 3 yrs 11 mos

I assist drivers and passengers with their queries, issues, and feedback, ensuring a smooth and satisfying customer experience. I also manage driver acquisition and retention, creating and implementing marketing strategies and campaigns to attract and retain drivers on the platform.