Kaydee G
i am a generative AI video producer
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sales manager
Jumia • Freelance
Oct 2025 - Feb 2026 • 4 mos
Between October 2025 and February 2026, I worked with Jumia on as freelance Sales Manager, providing sales coordination and operational support for a company who signed up with Jumia. My responsibilities included supervising sales representatives, training, monitoring daily sales activities, and ensuring compliance with established sales procedures. I also reviewed sales reports, identified operational challenges, and maintained communication between the company and management to support efficient workflow. In addition, I handled the company's inquiries, provided product information, and assisted in resolving sales-related issues to ensure a smooth customer experience. Working in this freelance capacity required strong communication, organization, time management, and problem-solving skills while adapting to the fast-paced nature of the e-commerce industry. The role also strengthened my understanding of sales operations, company to customer relationship management, team coordination, and retail sales processes within a dynamic digital marketplace.