Sridevi

Team Lead

Nov 2021 - Sep 2025 • 3 yrs 10 mos

Astes Healthcare Solutions Pvt Ltd, Working Remote Led and managed a high-performing 10-member team overseeing end-to-end full-cycle Revenue Cycle Management (RCM) operations for 4 major US healthcare clients. Successfully directed multi-specialty workflows including eligibility verification, precise charge entry, clearinghouse rejections, and manual/ERA payment posting. Supervised meticulous auditing for patient payments, credit balance applications, and automated statement generations to streamline billing pipelines. Optimized AR management by executing deep-dive denial analysis and aggressive follow-ups, consistently maintaining peak SLA compliance and account accuracy. Coordinated directly with US providers and cross-functional internal teams to resolve complex billing bottlenecks, significantly accelerating the overall reimbursement cycle. Utilized industry-standard EHR/PM systems daily, including AdvancedMD, Tebra, Simple Practice, Therapy Notes, eClinicalWorks (ECW), and Office Ally for production and analytical reporting.

Medical Biller

Feb 2021 - Oct 2021 • 8 mos

Medical Associates PLC, Working Remote  Managed patient statements and tracked post-payments.  Analyzed patient account histories.  Prepared bills within TAT.  Verified insurance eligibility and followed up on insurance/patient AR.  Used IMA Software, EHR, and PM.