
Srijeet
Expert Freelance Specialist
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Software Test Engineer
Horizon Communications • Fulltime
Feb 2019 - Present • 7 yrs 3 mos
🎯 Experience & Achievements 🧪 Testing Expertise Manual Testing: Functional, Regression, Smoke, UAT with real-world communication scenarios Automation Testing: * Playwright (UI automation) * Postman (API testing) * JMeter (performance testing) * Achieved **~60% automation coverage**, reducing manual effort and improving release speed 📞 CPaaS & Server Testing * Voice Bot & Chatbot testing via emulator * Telephony flow validation (OBD, IVR, routing) * Multi-channel delivery testing (WhatsApp, SMS, RCS) 🗄️ Database Testing * Backend validation for logs, campaigns, and user workflows * Ensured data accuracy across communication pipelines 🤖 AI Integration * Used **MCP, Claude, Gemini** for prompt engineering and test optimization * Achieved **~80% productivity improvement** using AI-assisted workflows 🏆 Key Achievements * Automated core workflows, boosting efficiency by 60% * Reduced testing time with AI-driven approaches * Identified critical bugs in messaging & telephony systems before production * Ensured high reliability of chatbot and voice bot systems 💡 Value to Clients * End-to-end QA for CPaaS platforms (WhatsApp, SMS, RCS, Voice) * Strong debugging across UI, API, DB, and server layers * Fast, AI-enhanced and automation-driven delivery