
Stephanie J
virtual assistant social media manager
Skills

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Portfolio
Werkervaring
E-Commerce Support Assistant
Etsy
Jun 2023 - Nov 2025 • 2 yrs 5 mos
Assisted Etsy shop owners with product listing optimization, shop setup, SEO tagging, order management, and customer communication. Created and optimized product titles, tags, and descriptions to improve search ranking. Handled buyer messaging, reviews management, and dispute resolutions on behalf of clients.
E-Commerce Virtual Assistant
Shopify
May 2022 - Jul 2024 • 2 yrs 2 mos
Provided end-to-end virtual assistance for Shopify store owners, including product listing, inventory management, order processing, and customer support. Managed daily store operations using Shopify Admin, DSers, and Oberlo for dropshipping fulfillment. Handled bulk product uploads, SEO-optimized descriptions, and variant setup for multiple client stores.
Customer Support Specialist
Amazon
Dec 2021 - Jan 2022 • 1 mo
Managed Amazon Seller Central accounts for multiple clients. Handled buyer inquiries, A-to-Z claims, return/refund processing, and feedback management. Optimized product listings with SEO-rich bullet points, titles, and backend keywords. Coordinated FBA shipments and tracked inventory levels to prevent stockouts.