Laura Cardenas
Virtual Assistant Customer Support
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Business Owner & Administrative Manager
Business 2 Community • Fulltime
Jun 2024 - Present • 2 yrs 1 mo
Founded and manage my own business, overseeing all administrative operations, customer service, email management, order processing, scheduling, invoicing, and business organization. Coordinate client communications, and ensure efficient day-to-day operations while delivering a high standard of customer care.
Administrative Assistant & Customer Service
Business • Fulltime
Sep 2018 - Jun 2024 • 5 yrs 9 mos
Provided administrative support and customer service for over five years. Managed email communication, phone support, document organization, scheduling, data entry, and daily administrative operations. Coordinated internal processes, maintained accurate records, and ensured excellent customer service while supporting the overall organization of the company.