Summer Oprecio

Complex Manager – Groups, Conferences & Events

Jan 2024 - Present • 2 yrs 4 mos

Managed group bookings and corporate events across a multi-property luxury hotel complex in Dubai, handling both small meetings and large-scale conferences. Responsible for end-to-end coordination including client communication, event planning, budgeting, and execution. Also managed daily event inquiries and proposals via multiple platforms including email, Cvent, Meeting Broker, and other third-party systems, ensuring timely responses and high conversion of business opportunities. Achievements: • Managed approximately 8–10 group events and bookings monthly across multiple properties • Handled end-to-end proposals and client communications through Cvent, Meeting Broker, and email systems • Ensured smooth coordination between sales and operations teams for seamless event delivery • Built strong client relationships leading to repeat corporate business • Maintained high service and operational standards across all events

Complex Assistant Manager – Groups, Conferences & Events

Jan 2022 - Jan 2024 • 2 yrs

Managed and supported the execution of group bookings and corporate events across a multi-property luxury hotel complex in Dubai. Responsible for coordinating room blocks, event logistics, client communication, billing processes, and on-site operations to ensure seamless delivery of events. Achievements • Successfully supported smooth execution of multiple group events and conferences across three properties • Improved coordination between sales, operations, and finance teams for better event flow • Ensured accurate billing and timely closure of post-event accounts • Maintained high levels of client satisfaction through proactive communication and problem-solving • Consistently supported seamless delivery of complex, multi-department events

Sales Executive – Groups & Events

Feb 2019 - Dec 2021 • 2 yrs 10 mos

Managed end-to-end sales process for group bookings and corporate events, including handling inquiries, preparing proposals, issuing contracts, and coordinating Banquet Event Orders. Worked closely with clients and internal departments to ensure smooth conversion from inquiry to confirmed business. Handled incoming leads through multiple platforms such as email, Cvent, Meeting Broker, and other third-party channels, ensuring timely responses and strong conversion rates. Achievements • Successfully managed high volume of group and event inquiries across multiple sales platforms • Improved conversion of inquiries into confirmed bookings through timely proposals and follow-ups • Built strong relationships with corporate and repeat clients, contributing to repeat business • Supported revenue growth through upselling of rooms, meeting spaces, and F&B services • Ensured accurate documentation of contracts, proposals, and event requirements