
Talha Ahmed
TSA
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Customer service representative
Aky services PVT LTD • Fulltime
Jun 2024 - Present • 1 yr 11 mos
• Provided exceptional customer support via phone, email, and in-person interactions, resolving inquiries related to services and products. • Maintained accurate records of customer interactions and feedback in CRM systems, ensuring data integrity and compliance. • Collaborated with team members to improve service processes, resulting in enhanced customer satisfaction ratings. • Handled high-volume calls during peak periods, demonstrating strong multitasking and problem-solving abilities. • Contributed to team goals by meeting performance metrics, including response times and resolution rates.
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Great work. professional and great communication.
