Dammy H

AI Automation Engineer | Make.com · Zapier · n8n · ManyChat · AI Agent Workflows

Fiverr • Freelance

Jun 2024 - Present • 2 yrs 1 mo

I build intelligent automation systems and AI agent pipelines using Make.com, n8n, Zapier, and ManyChat enabling businesses to automate CRM workflows, lead nurturing, customer messaging, and back-office operations at scale. My process prioritizes automation architecture first, so every system is built to last. Key Achievements: • Designed complex multi-platform automation workflows using Make.com scenarios, n8n nodes, and Zapier Zaps with advanced branching logic and error recovery • Built CRM integration pipelines connecting lead sources, sales CRMs, and automated follow-up via email and SMS • Deployed AI agents for lead qualification, task routing, and intelligent decision-making within automation flows • Created ManyChat chatbot sequences integrated with CRM platforms and e-commerce tools for automated sales funnels • Engineered custom REST API connections using OAuth2 and Bearer authentication for platforms lacking native integrations • Replaced manual data entry and polling triggers with real-time webhook automation across client tech stacks • Delivered invoice automation, payment gateway sync, and accounting tool integration for finance workflow automation • Cut client manual workload by up to 75% through AI-powered process automation Built modular, scalable automation infrastructure across industries, including e-commerce, SaaS, real estate, and professional services Expert in no-code/low-code automation, AI workflow automation, and API integration strategy.