t
terrykieferling

Terry K

@terrykieferling

ExIssuer Chargeback Expert

Duitsland
Engels, Pools, Duits
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am an ex-issuer chargeback expert with 8 years of experience at banks like Revolut and Trade Republic. I have personally processed over 12,000 cases and led teams managing 200,000+ disputes. I know exactly what banks look for in evidence and how to build arguments that close cases in a merchant's favor.... Lees meer

Skills

t
terrykieferling
Terry K
offline • 

Bekijk mijn diensten

E-commerce management
I will audit your chargeback and fraud management setup
VanafUS$ 150 / projectMeer informatie
Zakelijk
I will prepare your chargeback dispute evidence and rebuttal
VanafUS$ 30 / projectMeer informatie

Werkervaring

Revolut

Chargeback Analyst & QC

Revolut • Fulltime

Aug 2017 - Feb 2021 • 3 yrs 6 mos

Processed 12,000+ cases personally across fraud investigations and complex disputes. Progressed to Quality Control, reviewing analyst decisions and coaching the team. Built the department's process documentation and knowledge base from scratch.