
Thandeka
Virtual Assistant Project Coordinator Admin Support
Skills

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Portfolio
Werkervaring
Awareness & Adoption Specialist
MultiChoice Group • Fulltime
Nov 2021 - Jun 2026 • 4 yrs 7 mos
Managed project coordination, change management and digital adoption initiatives across multiple business projects. Coordinated stakeholders, tracked project activities and deliverables, managed Azure DevOps tickets, analysed business requirements and supported project governance. Created reports and presentations, monitored KPIs using Power BI, coordinated resources and supported customer communication and implementation. Also managed Salesforce-driven customer journeys and digital engagement campaigns across app push notifications, SMS and email.
Project Coordinator
Tshimologong Precinct • Fulltime
Jan 2016 - Nov 2021 • 5 yrs 10 mos
Coordinated projects, programmes, workshops and events while managing schedules, deadlines and stakeholder communication. Maintained databases, prepared weekly progress reports and presentations, documented meeting actions and followed up on key decisions. Managed project calendars, coordinated programme activities and communicated with senior managers, startup founders and programme participants. Also supported application processes, programme documentation and monitoring and evaluation.
Help Desk Coordinator
IT Technologies • Fulltime
Dec 2012 - Nov 2014 • 1 yr 11 mos
Provided remote customer support and coordinated on-site technicians to resolve client queries. Managed administrative tasks, customer documentation and data capturing, and maintained information in Microsoft Dynamics CRM. Prepared weekly and monthly reports for senior management, uploaded and organised documents in SharePoint, and tracked technician time and billing information.