I’m an award-winning sales leader with 20+ years of experience in phone sales and managing large inbound call centers. I specialize in boosting close rates, designing call flows that convert, and building objection-handling strategies that win more deals. As a Lean Six Sigma Green Belt, I bring a process improvement mindset that eliminates wasted effort and creates consistent, repeatable success. I’ve trained and coached dozens of agents to exceed goals, and I deliver practical, proven solutions that help businesses close more sales and improve customer satisfaction.... Lees meer