Angie D

Operations Project Manager | Residential Construction

reinhartbuilders Custom Homes • Freelance

Dec 2016 - Present • 9 yrs 11 mos

● Controlled contract generation, invoicing, streamlining bookkeeping support, and insurance compliance, improving operational efficiency and reducing financial and legal risk ● Sourced and established relationships with architects, design partners, and subcontractors contributing to the development of multi-million dollar residential construction projects ● Enhanced executive communication processes to ensure prompt responses to inquiries, strengthening client relationships through proactive customer service ● Maintained a comprehensive scheduling framework and managed vendor management workflows, ordering of materials, scheduling of inspections, and ensuring logical coordination between leadership and external partners ● Managed digital documentation and data entry tasks within BuilderTrend and Google Workspace to track project milestones and financial expenditures ● Conducted online research and sourcing to support business operations and vendor selection ● Maintained accurate digital filing systems and shared drives for easy remote access for team members, subcontractors, and clients ● Prepared meeting agendas, briefing materials, follow-up action items and legal correspondence when necessary ● Supported both executive leadership and project operations across multiple active residential construction projects in a fully remote environment

Virtual Assistant | Content and Website Support

Home New - Career Coaching and Healthy Life Strategies • Freelance

Nov 2016 - Present • 10 yrs

● Executed email marketing campaigns via Mailchimp to promote products, events, and retreats, driving audience engagement and supporting business growth initiatives ● Created and published blog content while managing website updates, ensuring consistent brand voice and accurate product and content uploads ● Managed day-to-day administrative operations, ensuring smooth workflow and timely execution of business tasks ● Coordinated with IT to troubleshoot website issues and ensure optimal site functionality and user experience

Service Manager

Instagram • Fulltime

Aug 2014 - Dec 2015 • 1 yr 4 mos

● Streamlined front-of-house operations to enhance guest experience, optimize staffing efficiency, and improve overall service performance ● Redesigned recruitment and training processes to build and maintain a high-performing team, strengthening service consistency and operational execution ● Partnered with leadership to improve digital reputation, increasing online ratings and contributing to recurring performance-based incentives ● Developed and managed local partnership initiatives with area hotels, driving customer traffic and supporting revenue growth