
Timya.B.
Remote Administrative Operations Support, Virtual Assistant
Skills

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Werkervaring
Social Media Manager
Reset.Build • Freelance
Feb 2026 - Present • 3 mos
Created Facebook handle, content pillars, and weekly content; administer page and manage audience engagement. Streamlined posting schedule, monitored feedback, and optimized engagement metrics. Managed content creation process, ensuring consistent branding and clear messaging.
Social Media & Operations Coordinator
Happy Family Hospital (Mental Healthcare Facility) • Freelance
Jun 2022 - Dec 2024 • 2 yrs 6 mos
Managed Facebook, Instagram, and LinkedIn platforms, growing IG from 0 → 20k followers, FB <5k → 20k, LinkedIn <10 → 5k. Separated personal & business profiles, created new IG business account, advised on dedicated business phone line & WhatsApp for client communications. Developed content pillars, content calendar, and weekly posts; ensured compliance with mental health standards in collaboration with an external psychiatrist. Monitored platforms for spam and derogatory comments; resolved client issues proactively, including real-time intervention at the hospital. Hired and managed graphic designer; oversaw design approvals for logos, cover photos, highlight covers, and content images. Compiled monthly analytics (post performance, reach, engagement) and presented to owner; set follower, reach, and engagement goals. Initiated operational upgrades to align the hospital with brand standards (facility aesthetics, content-ready visuals). Developed website content on a monthly basis.
Legal Assistant / Administrative Support
Premier Property Lawyers Ltd, Manchester, UK. • Fulltime
Jun 2014 - May 2015 • 11 mos
Managed internal case management system for a team of 8. Contacted clients, solicitors, and regulatory bodies to retrieve documents and ensure cases closed on time. Coordinated workflow between team members, maintaining deadlines and follow-ups. Drafted and organized digital files and documentation for efficiency. Skills (optional): Legal Assistance, Administrative Support, Client Communications, Project Coordination Industry (optional): Legal Services / Real Estate