
Tob F
CRM HUBSPOT ZOHO PIPEDRIVE NOTION ZAPIER AUTOMATION SPECIALI
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CRM Expert | Automation & Business Process Specialist
Fiverr • Freelance
Jul 2024 - Present • 1 yr 10 mos
CRM Expert | Automation & Business Process Specialist Experienced CRM professional helping startups, agencies, and growing businesses streamline operations, improve customer relationships, and increase sales efficiency through customized CRM solutions and automation systems. Core Experience • CRM setup, customization & optimization • Workflow automation & lead nurturing • Sales pipeline creation & management • Customer data organization & reporting • Email marketing automation • CRM integration with websites & third-party tools • Client onboarding & support systems • Team collaboration & task automation Platforms Worked With • HubSpot CRM • Zoho CRM • GoHighLevel • Salesforce • Bitrix24 • Pipedrive • Monday.com • Airtable & Zapier Key Achievements • Automated lead follow-up systems that improved response time and conversions • Built custom sales pipelines for service businesses and agencies • Integrated CRMs with websites, forms, calendars, and email platforms • Helped businesses reduce manual tasks through smart automation workflows • Improved customer tracking, reporting accuracy, and team productivity Work Approach I focus on understanding each business process before building CRM systems tailored to their goals. My solutions are designed to save time, improve communication, increase efficiency, and support long-term business growth.