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tobi_fortge

Tobi Forge

@tobi_fortge

Custom AI Support Agents That Reduce Response Time and Ticket Volume

Verenigd Koninkrijk
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
AI Automation Developer specializing in intelligent chatbots and customer service automation. I build production-ready conversational AI using Python and LLM APIs (OpenAI, Claude) from FAQ bots to multi-turn support agents integrated with your CRM, helpdesk, or e-commerce stack. I focus on solutions that actually cut ticket volume and response time proper API integration, conversation memory, human escalation logic, and clean deployment that runs without babysitting. Drowning in repetitive customer questions to slow responses? Let's talk about what a custom AI assistant could do for you... Lees meer

Skills

t
tobi_fortge
Tobi Forge
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

GPT-apps op maat
I will custom ai chatbot development using gpt or claude API for your website
AI chatbot development
I will automate your customer support inbox with ai

Werkervaring

Hardbacon

AI Automation Developer

Hardbacon • Freelance

Apr 2026 - May 20261 mo

Design and deploy custom chatbot and automation solutions for small-to-mid-size businesses. Built and integrated LLM-powered support agents connected to client CRMs and helpdesks, cutting average response time by 40% and automating handling of routine tickets. Manage full project lifecycle from requirements gathering to deployment and client handoff.

AI Chatbot Developer

Real Estate Photo and Video Services | Elevate Your Property Listing • Freelance

Mar 2026 - Apr 20261 mo

Built a Python-based customer service chatbot using the OpenAI API, integrated with the client's existing Zendesk instance. Implemented conversation memory and human-escalation logic. Result: reduced first-response time from ~4 hours to under 2 minutes and handled roughly 60% of incoming tickets without human intervention.