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Toby D
@tobycrimson
Business Automation Expert AI Workflows, Chatbots, Zapier and Make Specialist
Verenigd Koninkrijk
Engels, Frans
Over mij
I am an AI Automation Specialist with 3+ years of experience helping small businesses, e-commerce brands, agencies, and coaches eliminate inefficiencies through intelligent automation.
I design and build custom solutions using Zapier, Make.com, n8n, the OpenAI API, and AI chatbots — integrating platforms such as HubSpot, Shopify, GoHighLevel, Notion, Slack, and Airtable.
My focus is on delivering reliable, scalable automation that reduces manual workload and drives measurable results. Let's connect.
Skills
Toby D
offline •
Bekijk mijn diensten
Presentatieontwerp
I will design professional gamma ai pitch decks and presentations
Automatiseringen en agents
I will n8n automation n8n workflow n8n automation ai agent ai integration expert fix n8
Werkervaring
Freelancing Career
4 yrs 6 mos
AI Automation Expert | Zapier · Make.com · n8n · Custom GPT · AI Chatbots
Jan 2022 - Mar 2026 • 4 yrs 2 mos
I specialize in AI automation, workflow automation, and intelligent process optimization for small businesses, e-commerce stores, agencies, and coaches. With 3+ years of experience, I build and deploy custom automation solutions using Zapier, Make.com (Integromat), and n8n — eliminating repetitive tasks and scaling operations efficiently. My expertise spans Custom GPT development, AI agent builds, AI chatbots for customer support and lead generation, and deep integrations across platforms including HubSpot, Shopify, GoHighLevel, Airtable, Slack, Notion, ActiveCampaign, and Google Workspace. I deliver end-to-end automation: from CRM automation and email automation to OpenAI API integrations and white-label automation builds for agencies. Every solution is built for reliability, scalability, and measurable ROI.
AI Operations & Automation Strategist
Jul 2024 - Sep 2024 • 2 mos
Served as an AI operations strategist for a boutique automation agency, designing end-to-end automation architectures for clients across healthcare, finance, and professional services. Built self-hosted n8n automation pipelines, AI agent workflows using the OpenAI API, and custom API integrations connecting legacy systems with modern SaaS tools. Delivered automation audits, process mapping, and full implementation of intelligent workflow solutions. Specialized in data enrichment automation, AI-assisted reporting, document processing automation, and internal productivity tools powered by Custom GPT and Claude AI.
Coaching Business Automation Specialist
Apr 2024 - Jun 2024 • 2 mos
Automated the full client journey for an online coaching business — from lead capture and discovery call booking through onboarding, course delivery, and offboarding. Built AI-powered onboarding assistants using Custom GPT and integrated them with Kajabi, Teachable, and Notion. Designed Zapier and Make.com workflows to automate contract sending, payment follow-ups, session reminders, and community management. Reduced coach's administrative workload by over 15 hours per week, enabling focus on high-value client work and business growth.
