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tommccarty27

Tom M

@tommccarty27

IT Manager

Verenigd Koninkrijk
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
UK-based IT Manager and former Apple Store Genius specialising in Mac, iPhone and iCloud support. I quickly diagnose and fix issues without jargon or guesswork — from slow Macs and iCloud problems to new device setup and optimisation. ✔ Clear, friendly support ✔ Fast solutions ✔ Remote sessions at your convenience If you’re stuck, I’ll get things working properly again. Feel free to message before booking.... Lees meer

Skills

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tommccarty27
Tom M
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Technische ondersteuning
I will fix your mac, iphone or icloud issues remotely
VanafUS$ 35 / projectMeer informatie
Technische ondersteuning
I will set up and optimise your mac, iphone or apple ecosystem
VanafUS$ 35 / projectMeer informatie

Werkervaring

Apple

Various Roles

Apple • Fulltime

Mar 2015 - Apr 2022 • 7 yrs 1 mo

Progressed through multiple technical and leadership roles, including Genius and seconded into Lead Genius. Provided expert technical support across Apple’s hardware and software ecosystem. Mentored and trained technical staff, driving service consistency and knowledge sharing. Led customer engagement initiatives, improving satisfaction and retention within high- volume retail environments.