Tosin

Community Growth Consultant

GSK • Freelance

Jun 2023 - Present • 3 yrs 1 mo

As a Community Growth Consultant, I partner with businesses, coaches, and online brands to develop thriving communities that encourage participation, collaboration, and long-term member retention. Rather than simply creating online spaces, I design engagement systems that help communities remain active and valuable over time. My consulting services focus on understanding each client's audience, identifying growth opportunities, and implementing strategies that increase member satisfaction and community interaction. I create onboarding experiences that help new members feel welcomed, organize discussion categories that encourage meaningful conversations, and develop engagement campaigns including weekly prompts, challenges, polls, announcements, and accountability systems. I also recommend gamification strategies that reward participation and motivate members to contribute consistently. Additionally, I analyze community structure, improve user navigation, recommend content strategies, and optimize communication processes to ensure members receive continuous value throughout their journey. By combining community management best practices with strategic planning, I help clients build environments where members feel connected, supported, and motivated to remain active. My work contributes to stronger customer relationships, improved retention, increased referrals, and healthier recurring membership businesses.

CRM & Automation Specialist

FH&H • Freelance

Mar 2023 - Present • 3 yrs 4 mos

I specialize in designing and implementing CRM systems and automation workflows that help businesses streamline operations, improve customer communication, and reduce repetitive manual tasks. Using platforms such as GoHighLevel and other marketing automation tools, I develop customized workflows that simplify lead management, client onboarding, appointment scheduling, follow-up communication, and customer relationship management. My work includes building automated email sequences, onboarding pipelines, CRM organization, task automation, and customer journey workflows that improve operational efficiency while enhancing the client experience. I also integrate community platforms with marketing systems where appropriate, allowing businesses to manage members, customers, and educational content from a centralized ecosystem. Beyond technical implementation, I consult clients on workflow optimization, process improvement, and automation strategies that save time while supporting business growth. Every automation is designed to align with the client's goals, creating reliable systems that improve productivity, strengthen customer relationships, and increase overall efficiency. My focus is delivering practical automation solutions that allow businesses to spend less time managing operations and more time serving their customers.

Digital Community Consultant

EDGE Promotional Group • Freelance

Aug 2022 - Present • 3 yrs 11 mos

As a Digital Community Consultant, I help entrepreneurs, coaches, consultants, and organizations launch and optimize membership communities that deliver exceptional learning experiences while supporting long-term business growth. My expertise spans the complete community development process, from initial planning and platform setup to content organization, branding, onboarding, engagement strategy, and operational optimization. I work with platforms including Skool, Circle, Kajabi, and GoHighLevel to create organized, visually appealing communities that are easy for members to navigate. My services include community architecture, course migration, classroom organization, resource management, branding implementation, event setup, and automation planning. I also advise clients on monetization strategies, member retention, and community engagement techniques that help maximize the value of their membership offerings. Every project is approached with a focus on creating communities that feel welcoming, professional, and purpose-driven. By combining technical expertise with community-building strategy, I help clients establish environments where members can connect, learn, collaborate, and remain engaged over time. My mission is to deliver scalable community solutions that strengthen brand authority, improve customer experience, and support sustainable recurring revenue growth for modern online businesses.