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trentnelson764

Trent Nelson

@trentnelson764

Director Customer Exp and Research

Verenigde Staten
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
Professional Summary Director of Customer Experience at a large e-commerce company, with 9 years in the role leading client and product research initiatives. Over 20 years of combined experience managing teams focused on research and data collection at scale. Deep expertise in client research, product/parts research, and translating customer-experience insight into decisions that hold up under scrutiny. Known for holding data to a strict standard of accuracy and verification rather than volume.... Lees meer

Skills

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trentnelson764
Trent Nelson
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Werkervaring

nonda

Director cust Exp & Research

nonda • Fulltime

Sep 2017 - Present • 9 yrs 1 mo

Lead client and product research initiatives supporting customer experience strategy Oversee research into product/parts details to inform accurate, decision-ready findings Set and enforce standards for data accuracy and verification across research output Manage teams responsible for research and data collection at scale