Adetola

AI Voice Agent Developer

HVAC-BUZZ • Freelance

Feb 2026 - May 2026 • 3 mos

Designed, built, and deployed custom AI voice agents and virtual receptionists for HVAC, plumbing, roofing, electrical, landscaping, garage door, and cleaning businesses across the US. Engineered conversational AI systems capable of answering inbound calls 24/7, qualifying new leads, scheduling appointments, handling frequently asked questions, routing emergency calls to technicians, collecting customer information, and delivering natural, human-like conversations. Integrated voice agents with SMS automation to instantly send appointment confirmations, missed-call text backs, estimate request follow-ups, technician ETA updates, review requests, and customer reminders without manual intervention. Every solution was tailored to the client's workflow, ensuring seamless communication from the first phone call through job completion. These automations significantly reduced missed opportunities, shortened response times, minimized receptionist workload, increased appointment bookings, and enabled businesses to capture leads outside normal business hours while providing a consistent customer experience. Tools & Technologies: VAPI, Retell AI, ElevenLabs, OpenAI GPT-4, Claude, Twilio Voice & SMS, n8n, Make.com, Zapier, Google Calendar, Calendly, Gmail API, WhatsApp Cloud API, Webhooks, REST APIs, Supabase.

Automation expert

Life Insurance Attorney • Freelance

Nov 2025 - Feb 2026 • 3 mos

Collaborated with SoftLifeSystems to redesign and automate daily LinkedIn operations, focusing on systems that reduced manual effort and improved consistency. Built automated workflows for lead handling, follow-ups, and CRM tracking, ensuring no conversations or opportunities were missed. Implemented structured content and engagement automation, removing the need for daily manual posting while maintaining an active and professional presence. These systems streamlined operations and reduced mental load, allowing the founder to comfortably resume her workday around 11 AM, knowing that all messages, follow-ups, and content management were running smoothly on autopilot.

AI Automation Engineer

Plumbing NYC • Freelance

Aug 2025 - Nov 2025 • 3 mos

Architected end-to-end automation systems that connected AI voice agents with the everyday operations of home service businesses. Designed intelligent workflows that automatically processed incoming leads, synchronized booking calendars, triggered customer notifications, updated internal records, generated follow-up sequences, and coordinated communication across multiple platforms without human involvement. Built advanced automations for appointment scheduling, call routing, estimate requests, technician dispatch notifications, outbound reminder campaigns, customer reactivation, review generation, lead nurturing, and real-time business notifications. Leveraged APIs and webhook-based integrations to ensure every customer interaction triggered the appropriate automated workflow, eliminating repetitive administrative tasks while improving operational efficiency. By replacing manual processes with intelligent automation, businesses were able to respond to inquiries instantly, reduce administrative overhead, improve customer satisfaction, maintain consistent communication, and free their teams to focus on service delivery rather than repetitive office work. Tools & Technologies: n8n, Make.com, Zapier, VAPI, Retell AI, OpenAI GPT-4, Claude, ElevenLabs, Twilio, Google Workspace, Slack, Airtable, Supabase, Firebase, Calendly, Stripe, REST APIs, Webhooks, JSON, HTTP Requests.