Troy M

Account Executive

Beige • Parttime

May 2026 - Present • 4 mos

Sales Representative for Beige, managing the sales process from inbound lead through qualification, consultation, proposal, negotiation, payment, and booking. Handled a high volume of creative-services leads and worked directly with clients to understand their requirements, recommend the right production solutions, build quotes and proposals, overcome objections, and close deals. Core expertise: Inbound and outbound sales Lead qualification and discovery calls Consultative selling Client relationship management Sales calls and follow-ups Email and SMS sales communication Proposal and quote creation Pricing and package recommendations Objection handling and negotiation Closing and payment coordination CRM and pipeline management Lead tracking and opportunity management Sales forecasting and pipeline organization AI-assisted sales workflows Sales automation and follow-up systems CRM workflow optimization Client onboarding and booking coordination Creative services and video production sales Worked with clients across weddings, corporate productions, documentaries, music videos, events, photography, livestreaming, and commercial video projects. Used CRM systems, AI tools, automation, spreadsheets, quoting platforms, and communication systems to organize opportunities, maintain consistent follow-up, improve sales efficiency, and manage the customer journey from first contact to confirmed production. The role combined relationship-based selling, consultative sales, negotiation, CRM operations, and AI-assisted sales automation in a fast-paced creative-services environment.

Troy Creates AI Automation, Custom CRM, AI, Website building, app engineering and development, all digital design and social media marketing

Gumroad • Freelance

Mar 2023 - Present • 3 yrs 6 mos

### Troy Creates — Creative, AI & Digital Projects Troy Creates is my independent creative practice focused on combining AI, digital tools, content, marketing, automation, and creative strategy to build practical digital products and business solutions. I work across the creative and digital space, developing ideas from concept through execution while using AI and modern software to speed up production, improve workflows, and create scalable products. **Expertise includes:** * AI tools and AI-assisted workflows * AI content creation * Prompt engineering * Digital product development * Creative strategy * Marketing and advertising concepts * Social media content * Brand development * Copywriting and sales content * Video and content production * Creative direction * Business automation * Sales and marketing systems * Digital product strategy * Workflow design * Research and ideation * Online business development Projects include developing digital products, AI-powered business concepts, marketing systems, creative campaigns, content strategies, and automated workflows. Troy Creates represents my ability to combine **creative thinking, technology, AI, marketing, and business strategy** to turn ideas into practical, marketable solutions.

Administrative & Back Office Support

Freelance • Freelance

Jan 2024 - Jan 2025 • 1 yr

Provided comprehensive freelance administrative support including scheduling, client communications, and email management. Handled payment capturing, file management, and online research. Supported small businesses with backend operations, virtual assistant tasks, and general operational efficiency to ensure smooth business workflows.