Umer

Founder & Operations Manager

Services • ZZP

Apr 2025 - Present • 1 yr 3 mos

I founded and manage Muspire Services Limited, a professional consultancy and documentation support service helping clients with visa guidance, travel documentation, NADRA assistance, application preparation, document checklists, and client support. My work includes handling client communication, reviewing document requirements, preparing organized file checklists, drafting support letters, guiding clients with NICOP, CNIC, POC, FRC and visa-related documentation, and providing clear step-by-step assistance for overseas Pakistanis and international clients. I also manage service planning, customer support, document organization, online consultation, digital operations, and business communication while maintaining confidentiality and professional handling of sensitive client information.

Client Documentation Manager

Travel Center UK • Fulltime

Jan 2021 - Present • 5 yrs 6 mos

I work as a Virtual Manager providing travel, visa, NADRA, and documentation support for local and overseas clients. My work includes preparing document checklists, reviewing application files, guiding clients for NICOP, CNIC, POC, FRC, visa documentation, invitation letters, sponsor letters, affidavits, consent letters, power of attorney drafts, and complaint/follow-up wording. I also manage client communication, organize documents, check missing requirements, and provide clear step-by-step guidance while maintaining confidentiality and professional handling of sensitive information.