Usman

Senior Salesforce Developer

Arbisoft • Fulltime

Mar 2026 - Present • 8 mos

Lead Salesforce delivery across Arbisoft's AppExchange product suite and enterprise projects. HubSpot to Salesforce migration: leading the end-to-end move, covering contact data migration, Gmail and Calendar integration, AI-powered email summaries, a custom HubSpot-like Experience Cloud site and Slack integration, plus lead lifecycle automation, multi-tier sharing and visibility, and enhanced activities, reports and dashboards. Slack + Salesforce MCP integration: designed and demoed a Slack bot using MCP connectors so teams can query accounts, check case status and update records from Slack while respecting each user's Salesforce permissions. Claudeforce, Agentforce and Headless 360 readiness: assessing data quality, sales-process consistency, Flow and Apex documentation, permission models and change auditing so orgs are ready for agent-driven pipeline reviews and deal-health checks on live CRM data. Klaviyo to Salesforce integration: bi-directional sync of customer, campaign and email engagement data. AppExchange products built independently: Histora (field-level history tracking using Apex triggers, batch and Queueable with LWC), MailFlow (Salesforce-native email marketing with an Apex send engine and LWC campaign builder), RollUp+ (Apex roll-up calculation engine with declarative LWC rule configuration) and Permission Analyzer (profiles, permission sets, sharing rules and field-level security via Apex and the Tooling API with an LWC dashboard). Salesforce Partner Program: manage Arbisoft's partner presence, the AppExchange and AgentExchange consultant listing, security review submissions, PBO/SDO and Trialforce setup, and the reseller partner application.

Lead Salesforce Developer

DTC Force • Fulltime

Dec 2024 - Mar 2026 • 1 yr 3 mos

Remote lead Salesforce development for a Canadian consultancy. Scopien AI: built an MCP-based AI platform that automates Salesforce Sales, Service, Marketing, Experience and Revenue Cloud functions through natural language, using Claude LLM-driven AI agents, Apex, Flows and metadata operations. Automation Integration Product: built a product automating Salesforce-to-third-party integrations using N8N as middleware for intelligent data synchronisation. F2B Services: implemented bi-directional real-time integration between Salesforce and QuickBooks Online via N8N, syncing Accounts, Contacts, Opportunities, Invoices and Items. Clean the World: led the Salesforce-Microsoft Dynamics integration to enhance reporting and dashboards, and managed the end-to-end sales process and lead lifecycle.

Senior Salesforce Developer

VIAFONE Technologies • Fulltime

Sep 2025 - Feb 2026 • 5 mos

Remote Salesforce development for enterprise clients in Dubai, focused on Salesforce-WhatsApp (Meta API) customer engagement. FEWA: designed an end-to-end Salesforce-WhatsApp integration for automated customer communication, including dynamic forms, secure real-time messaging flows, and custom reports and dashboards tracking engagement and KPIs. Dubai Residential: implemented a WhatsApp-based customer engagement solution for residential services, with automated bots, conversation flows, and full conversation history and session tracking inside Salesforce.