I will provide professional ecommerce customer support

Sommige informatie wordt in het Engels weergegeven.

Pakistan

Ik spreek Engels

Customer Service And Operations Manager

I'm Usman Basra, an e-commerce customer service and operations professional with 4+ years of hands on experience. I specialize in resolving customer complaints and handling difficult issues, turning f...
Over deze dienst

Losing customers to slow replies or unresolved complaints?

I'll handle your customer support professionally so your customers stay happy and your store keeps growing.

With 4+ years of experience in e-commerce customer service and operations, I know how to calm angry customers, solve problems fast, and protect your brand's reputation.

What I can do for you:

  • Respond to customer chats, emails, and messages
  • Resolve complaints, refund requests, and order issues
  • Handle order tracking, returns, and delivery queries
  • Write clear, polite, brand-friendly replies
  • Create support scripts and response templates
  • Escalate serious issues with proper documentation

Why work with me?

  • 4+ years in e-commerce support and operations
  • Strong complaint resolution skills
  • Fast, clear, professional communication
  • Experience managing support quality and performance

How it works:

  1. Message me with your store and support needs
  2. Share your policies and any access details
  3. I get to work and keep you updated
  4. You receive a summary report

Please message me before ordering so I can confirm availability and give you the best offer.

Berichtenplatform:

E-mail

•

SMS

•

Social media

•

Live chat

Taal:

Engels

Werkmodel:

Op projectbasis

•

Wekelijkse assistentie

Branche:

Beauty en cosmetica

•

E-commerce

•

Mode en kleding

Doel:

Zakelijk