u
usmanijaz456

Usman Ijaz

@usmanijaz456

Virtual Assistant, Business Reporting And Training Material Expert

Pakistan
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I'm a Training & Operations Leader with 4+ years of experience in the BPO industry. I bring real workplace experience to every project — not just technical skills. The reports I build are the kind I've used to present to management. The training decks I design are the kind I've delivered in actual workshops. And the admin and operations support I offer comes from years of handling scheduling, coordination, reporting, and client communication professionally. If you need something done right and on time, I'm your person.... Lees meer

Skills

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usmanijaz456
Usman Ijaz
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Algemene assistentie
I will be your reliable virtual assistant for admin operations and reporting tasks
Gegevensformatting
I will create professional excel reports and dashboards for your business

Werkervaring

Ibex_

Lead Supervisor - Training & Development

Ibex • Fulltime

May 2022 - Present4 yrs 2 mos

Over 4 years at Ibex, progressing from Customer Service Representative to Lead Supervisor in Training & Development. Played a key role in launching the FedEx US Voice and FedEx EU campaigns, built the training function for Western Union Tech Support from the ground up. Experience spans training delivery, QA evaluations, performance coaching, workforce scheduling, and cross-department reporting. Recognized as Trainer of the Quarter by Western Union and received multiple Best Performer awards from Ibex.