Usman

Team Lead Operation

Preferred Medical Billing Company

Jan 2022 - Dec 2025 • 3 yrs 11 mos

As the Operations Team Lead, I led and managed a group of medical billing specialists, making sure that all billing processes were accurate and efficient. I was in charge of daily tasks like submitting claims, handling denials, posting payments, and following up on A/R. I also kept an eye on the team's performance and gave them ongoing training and support. I dealt with client issues that had gotten out of hand, worked with providers and payers, and made sure that all billing rules were followed. I also made process improvements, did audits, and wrote detailed reports to make sure that work flowed smoothly and that payments were made on time. All of these things helped the revenue cycle operations be successful.

Medical billing specialist

PRG Pakistan • Fulltime

Dec 2019 - Dec 2022 • 3 yrs

As a Medical Billing Specialist, I managed the complete Revenue Cycle Management process for multiple healthcare providers. My responsibilities included verifying patient eligibility and benefits, obtaining authorizations and referrals, charge entry, CPT/ICD coding, claim submission, and ensuring clean claims. I handled rejection and denial management, performed timely A/R follow-up, posted payments, and coordinated appeals when necessary. Additionally, I maintained accurate reporting, communicated with providers, payers, and patients, and ensured compliance with HIPAA and payer guidelines, contributing to efficient billing operations and timely reimbursements.