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Nederlands
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Customer Support Operations and AI Assisted Workflows
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Customer Service Specialist
Farma SRL • Fulltime
Jun 2012 - Jun 2026 • 14 yrs
Provided direct customer service in a fast-paced retail pharmacy environment for over 14 years, handling high volumes of daily client interactions. Responsible for addressing customer inquiries, resolving issues efficiently under pressure, coordinating with insurance providers, and ensuring accurate, timely service. Built strong skills in communication, problem-solving, and multitasking in a demanding, detail-oriented setting.