
Utkarsh G
AI Engineer building LLM Agents RAG Chatbots and Voice AI
Skills

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Werkervaring
Full Stack Developer
Opptimise • Fulltime
Jan 2026 - Present • 9 mos
Build and own production AI features end to end on a behavioural team-analytics platform. - LLM coaching chatbots in Python and FastAPI, with per-organisation competency frameworks injected at request time so each client is coached against its own rubric - SigV4 request-signing middleware with SSRF protection for service-to-service calls on AWS (ECS, Lambda, IAM), secrets moved to SSM - Replaced platform-wide permissions with a per-job authorisation model across production subdomains - Built the CI gate on GitHub Actions (lint, tests-required check, integration suites, migration safety) and cut build spend 40-50%
Founding Engineer
Finn — AI Voice Agents for Enterprise • Fulltime
Jan 2025 - Jan 2026 • 1 yr
Founding engineer on a production voice AI platform for financial services, building the backend that ran live customer calls at scale. - Built the sequencing execution engine from scratch: a durable state machine with atomic step-claim preventing double-advance, driving multi-step voice, SMS, WhatsApp and email cadences - Fixed three production races in the call pipeline: Redis ZSET leases for per-campaign and global concurrency caps, a number-allocation leak stranding numbers on 7 of 10 campaigns, and a 2x count inflation marking campaigns complete at half their true progress - Migrated realtime WebSocket and call-status microservices from Node.js to Go, scaling the pub/sub path to roughly 4,000 concurrent calls at production peak - Built the agentic layer: an MCP server exposing the voice agent to Claude, in-call tool calling against live application status, multi-agent RAG with guardrails, and an eval harness; cut AI copilot completion tokens 17% - Fixed the multilingual post-call analysis pipeline for Indian languages, lifting answer correctness 40%