Uzair GSH

Short Term Rental VA

Travel Luxe Vacation Rentals • Freelance

Apr 2025 - Dec 2025 • 8 mos

Worked as a Short-Term Rental Virtual Assistant for Travel Luxe Vacation Rentals, managing daily vacation rental operations, guest communication, reservations, and property coordination. My responsibilities included handling guest inquiries through Airbnb, Vrbo, and Booking.com, managing bookings and reservation calendars, coordinating check-ins and check-outs, and assisting guests throughout their stays. I also worked closely with cleaning teams, maintenance vendors, and property managers to ensure timely turnovers and smooth operations. Handled last-minute booking changes, guest complaints, and urgent property issues while maintaining accurate records and providing proactive updates. Focused on delivering exceptional guest experiences, maintaining high guest satisfaction, and ensuring efficient short-term rental operations.

Assistant Property Manager

Dallas Property Management and Property Managers • Freelance

Nov 2024 - May 2025 • 6 mos

Worked as an Assistant Property Manager at Blue Crown Property Management, supporting daily residential property operations, tenant relations, leasing, and maintenance coordination. My responsibilities included handling tenant inquiries, coordinating maintenance requests with vendors, scheduling property showings, assisting with rental applications, managing lease renewals, and overseeing move-in/move-out processes. I also maintained accurate property records, tracked work orders, followed up on outstanding tasks, and communicated with tenants, property owners, and vendors using Aptly and property management software. Focused on ensuring smooth operations, timely issue resolution, improved tenant satisfaction, and efficient property management workflows.

Short Term Rental Opertaion Manager

TabbyTown Rentals Co • Freelance

Dec 2022 - Nov 2024 • 1 yr 11 mos

As the Short Term Rental Operations Manager at Tabby Town Rentals, I effectively oversaw day-to-day operations for multiple vacation properties, including calendar optimization, guest communications, and managing cleaning and maintenance schedules. My role involved ensuring seamless guest experiences by promptly addressing inquiries and requests, while also coordinating with contractors for timely property maintenance.