Maria G.

The Growth PFG - Personal Injuiry, Traffic Law Intake and VA, Real Estate VA, Video Editing

LinkedIn • Freelance

Sep 2025 - Present • 1 yr 2 mos

Responsibilities & Achievements: Personal Injury (PI) Legal Ops: High-converting bilingual intake calls (ENG/SPA) with a proven record of securing 6 signed PI cases monthly. Full case management in Casepeer, Clio, Filevine, Google Voice, and RingCentral, medical records & billing collection, lien tracking & reduction negotiations, referral handling, and pre-deposition interpretation. Traffic Law Operations: Specialized bilingual intake workflows based on state-specific traffic laws, court jurisdictions, and fee structures, averaging 4 signed traffic cases per month. Real Estate Management: Hands-on property administration managing 5 rentals per month—handling tenant communications, maintenance routing, showing coordination, and listing management in DoorLoop, Zillow, Affordable, and GoHighLevel (GHL). General Virtual Assistance & Customer Service: Extensive experience in bilingual customer service, administrative support, inbox/calendar management, and workflow execution for general, non-specialized tasks (including 100% Spanish-dedicated VA options and medical/startup admin). UGC Content & Fast Video Editing: Scripting, producing, and editing high-converting User-Generated Content (Reels, TikTok, Shorts) with dynamic captions, motion elements, and fast turnaround times.